FAQs

FAQs

How to Purchase Products

Sweet Basil is open from 9:30 AM to 6:00 PM, Monday through Saturday. We’re located at the North-East corner of Shea Boulevard and Scottsdale Road, in the Shea Scottsdale Center. When you are a student in one of our classes, we offer a 10% discount on merchandise on the day of your class. This includes everything except cookbooks, electric items and sale items.

Returns

We accept returns for merchandise with the following parameters: They must be returned in their original packaging, unused and within 30 days of purchase with the receipt. If you don’t have the receipt, the same policy applies, and we can give you store credit for the value of the refunded merchandise.

Shipping

We use UPS for shipping merchandise anywhere in the continental United States. The rates for shipping are based on the weight of the package and the distance or zip code of the package destination. We can give you an estimate if you would like based on those criteria, prior to shipping your package(s).

Receive Class Schedules by Email

If you would like to receive our Cooking Class Schedule when it comes out quarterly, just SUBSCRIBE. Please make sure that you enter us in your address book so that our schedules don’t get labeled as spam mail by your provider. (We don’t share our email list and unsubscribing is just as easy!)


Our Services

Gift Wrap
We offer complimentary Gift Wrap for any purchase $25.00 or more. We also have gift bags and can wrap small gifts in colored tissue paper, tied with raffia.

Coffee Club
We sell rich and flavorful Gavina Coffee by the pound. We are always happy to grind your coffee for you. When you purchase coffee with us more than once, we can sign you up for our coffee club and keep track of the quantity you buy as you purchase it. When you have purchased 10 lbs of coffee with us, we give you the next pound free!

Knife Sharpening
Let us help keep your knives sharp at all times. When you need your knives sharpened, drop them off and we will professionally sharpen them in two days. The price is $2.50 per knife and you can pick them up again after 48 hours!